In the unlikely event that the ICE conference or conference event is canceled for any reason, registered attendees will be offered a refund of any registration fee incurred by the attendee or their guest for the conference or conference event. ICE’s responsibility to any registered attendee or guest in the event of cancellation is limited solely to a refund of registration fees already paid; ICE will have no further obligation to the registrant to reimburse or refund any other fee, cost or obligation of any type, whether monetary or otherwise.
Attendee Cancellation and Event Changes
A refund, less a $100 administrative fee, will be returned for conference registrations, providing the request for cancellation is received in writing by September 1st. All notices and requests for refunds must be directed to the ICE Treasurer at firstname.lastname@example.org. Registrants may substitute conference attendees or event attendees up to the time of the conference or event as desired.
You may cancel participation in a conference event (TopGolf, Portrait Gallery Tour, Kick-Off Reception and Monuments Tour) for yourself or a guest with a full refund up until October 5. After that date, we are unable to refund any money unless a substitute is available on a waitlist. If you need to make a change and the current date is before October 6, 2018, please send an email to email@example.com describing your change request.
NOTE: OUR PAYMENT METHODS HAVE CHANGED
ICE now accepts American Express, Discover, MasterCard and Visa credit cards. You can also pay via ACH or check. The website payment screen will provide additional details.
Pay by Check
Make check payable to: "Insurance Collection Executives"
Mail check to:
Insurance Collection Executives
P.O. Box 734186
Dallas, TX 75373-4186