Skip to main content
Please enter your work contact information
Payment is due 14 days after registration. Please click the “Complete Registration” button to reserve your place. You are able to pay with a credit card online or print an invoice for instructions to pay with a check or via ACH.
HomeQuestion of the Month

Question of the Month


Accordion Widget
9/18 Billing & Collection Dept. Practices
9/18 Billing & Collection Dept. Practices
2018 August (CL Only) Do your internal collections staff earn commissions or just a straight salary?

2018 August (PL Only) Do your internal collections staff earn commissions or just a straight salary?

2018 May (CL Only) Is there any language in your policy documents allowing you to recoup collection fees if you sent the receivable to a 3rd party collection agency or pursued litigation? 

2018 May (PL Only) Is there any language in your policy documents allowing you to recoup collection fees if you sent the receivable to a 3rd party collection agency or pursued litigation?

2017 February (CL Only) - Does your company have restrictions for the types of insureds that can be placed on Direct  Bill vs Agency_Bill?

2017 February (PL_Only)  - Does your company have restrictions for the types of insureds that can be placed on Direct Bill vs Agency Bill?

2016_March - From a collections perspective do you differentiate your process in any way for key customer accounts or producers?

2015_January - Does the direct manager write the employees annual performance review?

2015 June - Is hiring of summer inters a best practice within the billing collections department at your company?

2015 December - Operationally when measuring the age of an outstanding receivable do you measure the age of that item?

2014 May - Does your company have a dress code policy?

2014 June - Has your company transitioned away from a bank lockbox in favor or an internal lockbox?

2014 August - Does your collection department have a Recognition Incentives program separate and distinct from company wide programs?



Accordion Widget
Commissions
Commissions

Accordion Widget
ICE Conferences
ICE Conferences

Accordion Widget
Mobile Web Apps
Mobile Web Apps

Accordion Widget
Natural Disasters
Natural Disasters

Accordion Widget
NSF Practices
NSF Practices

Accordion Widget
Outsourced Receivables
Outsourced Receivables

Accordion Widget
Social Media
Social Media